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FAQs
Last Updated: 17th August, 2025
We have put together a list of FAQs that we think explain what we do and how you can benefit. If you don`t find a satisfactory answer to your question then please contacts us.
Creating a 360º photo tour involves three visits to your property. The initial visit takes about 30 minutes, while the preliminary and revised photo shoots last 1-2 hours each for a mid-sized property. Processing and adding enhancements take 3-5 working days. Delays may occur due to weather or scheduling.
Yes.At our initial visit you can advise us of any areas you wish to avoid or any parts of the 360º photo tour or HDR photos that you anticipate would need obscuring.After our Preliminary Shoot you can review your imagery and we will attend to anyfacescar registration plates,property addresssecurity and personal detailsthat your wish to visually blur or otherwise remove.This we do during your Image Processing Stage.See HOW WE DO IT to read about our job timeline.
Yes.At the end of your free 1 year hosting, you will be asked if you want to extend or download your digital content.If you do then want to download your 360º photo tour, HDR images or videos we will do so (upon reciept of the release fee), and then schedule the deletion all of your imagery and visual data 1 calendar month after your download is completed. We grant full permission but retain ownership.Upon payment in full, we will license permissions to you, the client, to use our materials. Ownership of all material created by us is owned by us unless otherwise stated in writing.See our T&Cs and review the Usage and Ownership section.
Yes.You can distribute your 360º photo tour, HDR photos or any other content created by us through your website or via the common social media platforms such as Facebook, Vimeo, Youtube, Twitter, pintrest or Instagram. You can also share directly with your client base through Whatsapp, Messenger, or Email. See our WHAT WE CREATE... pages for more info and to fully prepare your space.
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